Frequently Asked Questions
Both the operator as well as the residents of the Village shall be obliged to comply with “Residence rules” as defined under the Retirement Villages Regulation. There will be a “Residents Committee” established in conjunction with the operator to oversee the implementation of the “Residence rules” and decide and day to day operational guidelines concerning communal areas and communal matters.
3. How close is it to all the facilities such as public transport, medical facilities, shopping facilities, entertainment?
Each Retirement Village under S.A.R.V will be no more than a 20-minute drive from the nearest City Centre, shopping facilities, entertainment and Hospital. There will also be facilities (hairdresser, market, laundry, café, bar etc) available at each site including a drop-in Medical Centre.
See above (1) and (4). There will be annual residents meeting where the committee members shall be elected. Possibly each residential block or units shall elect their own representatives.
There will be a clear policy and procedural guidelines established to handle all complaints and disputes. At the Annual General Meeting a Conflict Resolution Committee shall be established which will also include at least 1 retired local judge or lawmaker, residents’ representatives and the operator representative.
(i.) A community room; (ii) Library and Reading room; (iii) Communal Dining area; (iv) Outdoor sitting area; (v) Hairdressing salon; (vi) Medical consulting room; (vii) Workshops (arts/crafts/pottery etc.); (viii) Bar, Cafe; ( ix) Swimming pool (indoor & outdoor); (x) Bowling green; (xi) Allotments; (xii) Barbecue area; (xiii) English Garden and much of these facilities will be available free but subscriptions and or usage fee may apply to some.
11. If the operator claims that more facilities are planned, is this claim reflected in their promotional material? Are there any conditions attached?
The operator is one of the first companies to embark upon building the retirement villages in Cyprus. It aims to build at least 5 NEW villages at 5 separate locations. Each village will have facilities added to it as and when considered necessary and always in consultation with the Residents’ Association.
Compared with other retirement villages (in South Cyprus as well as those in comparable countries) across the globe, the fees and charges are much lower but the quality and standards always high.
Individual contracts can be adjusted or monthly subcontracts can be signed to specify the level and type of support needed or required and will show what additional cost will be charged.
YES. We realise that you may not want to move very far if you need to go into aged care. So, we have also ensured that at every retirement village we are building there will be purpose-built care or nursing home accommodation to ensure our residents do not have to move away if they do not wish to.
The operator is committed to providing each retirement village, under the responsibility of the S.A.R.V Ltd, with a transport and driver to assist the residents being transported to City Centers and to local beaches, etc. (to be determined by the “Residents Committee”). Maintenance shall be the responsibility of the operator.
4. Are residents actively involved in decisions making-the level of maintenance and services provided and the costs?
As stated above each and every site shall have their own “Residents Committee” to discuss and input into the way the village is run including the variation of the fees, improvements to policies and procedures.There will be no fee increases without first conducting consultation with residence.
The operator will ensure all routine and minor maintenance requirements are carried out timely by ensuring residents are kept aware of the maintenance schedules in advance. Any unforeseen maintenance and or repair requirements shall be undertaken in consultation between the operator and the “Residents Committee”.
See terms and conditions and the retirement village contract.
10. What are the retirement village units like: (I) Have you seen one that is identical or very similar to the unit you may move into? (ii) How much freedom do you have to change the unit to fit your tastes?
All units are designed and built in line with the International Construction Standards for new retirement villages or units. If you buy off-plan properties you will be given opportunity to change some details to meet your own requirement and taste (without falling short of the agreed construction standards).
12. Does the retirement village have an activities coordinator? If you choose not to participate in the activities, do you still have to pay part of the cost through your ongoing fees?
YES. There will always be an activities coordinator at each site to ensure wide range of daily and weekly leisure and recreational activities are organised. Residents shall have the freedom to participate as and when they wish in any of the activities offered. The fees shall be determined on usage and subscription and will not be included in the ongoing fees (residents will be free to enrol weekly, monthly, quarterly, 6 monthly or annually and only pay for any activity they decide to participate in).
Optional support and services will be on offer to support any resident who may require care or domestic support such as assistance with meals, cleaning and other personal services.
YES. And furthermore, you can bring your own meals to eat there as well as being able to bring in guests (subject to adhering with residents rules and conditions concerning nuisance and noise). There will always be several cafes/bars/bistro/restaurants serving snacks as well as fine food.